Well, as soon as I got my Motorola on April 2nd, they gave me a free Subscriber's Identity Module which was an Airtel registered in the name in my Uncle's (Life-partner of my aunt Priya) Licence Proof.
I, then, used my new Airtel SIM when I got back to my aunt's home. Since most of my family members had this network, I loved being a part. They can call me at 10p per minute. It was then I started having problems. This is the worst defect one could have. You never use it when it works but when you know that it doesn't work, you get really mad. I tried calling 121 (customer care number) where I realized that it never connected me to the actual representative. Whenever the call gets connected to the rep, an automated voice says some crap and the call automatically gets disconnected. This kept bugging me for weeks. Never got fixed. So how do I ever get to know how to get Internet settings for the phone. Internet is the biggest feature in the phone. If I'm not able to use it, then what I am using would just transform into a Nokai( not Nokia- Nokai, a Chinese phone) phone.I wandered here and there just to get Internet settings in my phone. Finally, My uncle Ganesh a.k.a PKG helped me get it after a month of try.
And the most irritating thing that they did was this. They deduced amount from my account for no reasons. The internet would be off and I am not sending any outgoing SMS. But it still gets active.I can't even complain 'cause of what? The stupid network doesn't like me talking to the Customer care representative. What did I do to you, Mrs. Automated voice? Is he your husband? No? Then, why me? Drat...!
Then I got so sick of this network. I mean, who wouldn't. Would you like to lose your money just for nothing? It was at that time when the MNP ( you know what this means. No? Mobile Number Portability). So, I made my decision. I'm gonna transform my Network to, let's say DOCOMO ( Whoo-hooo! My favourite..).
I texted : Menu->Message-> New-> PORT 9791117994 and I sent it to 1900.
They gave me back a code. It was quite a relief giver. I was so relaxed that I'm gonna leave this network. Unfortunately, it wan't my freedom from that network ( I could've just thrown it and bought another one but it till had 5000 messages pending. Silly reason. Why did I feel pity for that stupid "5000 SMSes"? I got a call from their office.They said, "Sir, don't leave AIRTEL. We've given you 10p/minute to all local Airtel calls for a period of 6 months as an offer." I was so glad (or I felt so). But the fact was, they never activated it. Screw them - money freaks (Aircel too does that).
My uncle was an Airtel user. So, when I kept telling him that " They did this. They did that. And most of all they never activate the scheme that they told me". They didn't offer me the offer that they mentioned they'd offer ( Why am I offering you "offers" this much? What are you gonna offer me now? SLAP? Good one... I Love You...). My uncle said, " I am a customer using Airtel for years. And you have just bought the SIM. How will they give it to you?". This point is so unacceptable. Networks consider customers just as customers . They don't see when this person has got the Network and all such things.
I thought, when I was inserting the SIM, I am gonna travel with you all along. But Airtel lost that friendship and Tata Docomo( Whoo-hoo! I always get excited when I say this..) got it.
Welcome Docomo!
Airtel, it is not that I hate you. If you'd been better, I would have been with you. (This looks like a break-up. Yes, I broke up with Airtel.)
Facebook says :
Guhan is in a relationship with Docomo( Whoo.. Sorry! Not gonna get you mad this time)
I, then, used my new Airtel SIM when I got back to my aunt's home. Since most of my family members had this network, I loved being a part. They can call me at 10p per minute. It was then I started having problems. This is the worst defect one could have. You never use it when it works but when you know that it doesn't work, you get really mad. I tried calling 121 (customer care number) where I realized that it never connected me to the actual representative. Whenever the call gets connected to the rep, an automated voice says some crap and the call automatically gets disconnected. This kept bugging me for weeks. Never got fixed. So how do I ever get to know how to get Internet settings for the phone. Internet is the biggest feature in the phone. If I'm not able to use it, then what I am using would just transform into a Nokai( not Nokia- Nokai, a Chinese phone) phone.I wandered here and there just to get Internet settings in my phone. Finally, My uncle Ganesh a.k.a PKG helped me get it after a month of try.And the most irritating thing that they did was this. They deduced amount from my account for no reasons. The internet would be off and I am not sending any outgoing SMS. But it still gets active.I can't even complain 'cause of what? The stupid network doesn't like me talking to the Customer care representative. What did I do to you, Mrs. Automated voice? Is he your husband? No? Then, why me? Drat...!
Then I got so sick of this network. I mean, who wouldn't. Would you like to lose your money just for nothing? It was at that time when the MNP ( you know what this means. No? Mobile Number Portability). So, I made my decision. I'm gonna transform my Network to, let's say DOCOMO ( Whoo-hooo! My favourite..).
I texted : Menu->Message-> New-> PORT 9791117994 and I sent it to 1900.
They gave me back a code. It was quite a relief giver. I was so relaxed that I'm gonna leave this network. Unfortunately, it wan't my freedom from that network ( I could've just thrown it and bought another one but it till had 5000 messages pending. Silly reason. Why did I feel pity for that stupid "5000 SMSes"? I got a call from their office.They said, "Sir, don't leave AIRTEL. We've given you 10p/minute to all local Airtel calls for a period of 6 months as an offer." I was so glad (or I felt so). But the fact was, they never activated it. Screw them - money freaks (Aircel too does that).
My uncle was an Airtel user. So, when I kept telling him that " They did this. They did that. And most of all they never activate the scheme that they told me". They didn't offer me the offer that they mentioned they'd offer ( Why am I offering you "offers" this much? What are you gonna offer me now? SLAP? Good one... I Love You...). My uncle said, " I am a customer using Airtel for years. And you have just bought the SIM. How will they give it to you?". This point is so unacceptable. Networks consider customers just as customers . They don't see when this person has got the Network and all such things.
I thought, when I was inserting the SIM, I am gonna travel with you all along. But Airtel lost that friendship and Tata Docomo( Whoo-hoo! I always get excited when I say this..) got it.
Welcome Docomo!
Airtel, it is not that I hate you. If you'd been better, I would have been with you. (This looks like a break-up. Yes, I broke up with Airtel.)
Facebook says :
Guhan is in a relationship with Docomo( Whoo.. Sorry! Not gonna get you mad this time)
No comments:
Post a Comment